Shipping Policy



BABY CLOTHES

All orders shipped free of charge over $100 (within U.S. and Canada), otherwise flat rate is applied.  International and Priority shipping offered for additional cost.

Typically orders shipping happens same day.

We can and do ship anywhere, including internationally. We ship out small orders with the United States Post Office First Class Mail and Priority Mail. We offer to ship FedEx Ground (additional cost to customer).

For all orders shipped USPS Priority Mail, please allow 1-5 business days for your order to arrive depending on the distance.  Your package will be delivered by the US Postal Service (USPS) instead of a private carrier.  

FedEx Ground shipments are committed to delivery in 1 to 5 business days within the U.S., depending on location. Shipments to Canada and International arrive in 3 to 7 business days.


FRAGRANCES

All orders shipped free of charge over $100 (within U.S. and Canada), otherwise flat rate is applied.  International and Priority shipping offered for additional cost.

All U.S. orders will be sent via UPS, FedEx or the most economical service available.

Expect your package within 7-10 business days depending upon your geographic location.

On International orders shipping charges will vary depending upon the quantity and weight of your order.

Shipping costs range depending on your location. Orders typically arrive within 4-15 business days.

*Please note, Customs policies vary from country to country. You may be subject to import duties and taxes, which are enforced once a shipment reaches your country. Charges for customs clearance must be paid by you. Unfortunately, we have no control over these charges.

DOT restrictions on air shipping for restricted items include: Aerosol-type products, pressurized spray cans, such as: hairspray and shaving cream.

In compliance with DOT rules restricted items require ground-only delivery.


ORGANIC PRODUCTS

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

All orders shipped free of charge over $100 (within U.S. and Canada), otherwise flat rate is applied.  International and Priority shipping offered for additional cost.

When you place an order, we will estimate shipping and delivery dates for you based upon the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. 

Shipping Rates to Alaska and Hawaii are only a base line, additional charges may be applied. Please contact us for more details. 

Skus beginning with ECW may not be shipped internationally and processing times now have an expected turnaround time of 5-9 days.

A 10% duty prepayment will be due before international orders can be shipped. Any difference in duties will be credited back if applicable.

Please also note that the shipping rates for many items we sell are weight and dimensionally-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Also note that for any issues with your items either damaged or not being delivered, you must notify us within 2 weeks of placing the order.  After that time we will be unable to sort out any discrepancies.  


VITAMIN SUPPLEMENTS

We ship within one business day to destinations in the U.S., Canada and internationally.

All orders shipped free of charge over $100 (within U.S. and Canada), otherwise flat rate is applied.  International and Priority shipping offered for additional cost.

International orders usually reach their destination within a week.

Large international orders may be charged extra to cover minimum shipping cost. If this is the case, we will notify the international customer prior to processing the order.



WOMEN'S FASHION  (Sweet Look, M.Michel, Diamante, Pasion, Crocker, Studio Omega, Studio Alpha, Frenzy)

All orders shipped free of charge over $100 (within U.S. and Canada), otherwise flat rate is applied.  International and Priority shipping offered for additional cost.

Worldwide delivery - All items shipped from USA and use the United States Postal Service (USPS).

The order is sent on the same day.

For International orders: imports, customs, and sales taxes may be added in accordance with the customer country's specific requirements. We are not associated with these aditional fees. Any additional fee will be paid paid by the customer at the time of delivery.

If the package is in transit by USPS for more than 30 days after the shipment date, please notify us to claim it to USPS. Please do not submit claims for lost packages before 30 days and no after 90 days after the shipment date.



CLOTHING & APPAREL, MOBILE PHONES & ACCESSORIES, ELECTRONICS, BAGS & SHOES, JEWELRY & WATCH, COMPUTER & NETWORKING 

All orders shipped free of charge over $100 (within U.S. and Canada), otherwise flat rate is applied.  International and Priority shipping, along with Insurance (optional) offered for additional cost.

You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel.

Delivery Times:

    Canada - 5-15 business days

    US - 7-20 business days

    International - 7-25 business days

All items sold internationally are guaranteed to be delivered in 60 days.